Symantec endpoint protection is not updating

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This document presumes you are using Symantec Endpoint Protection, which is provided free of charge via the download channel in Go WMU, to all WMU faculty and staff members.

If you are using something other than the Symantec product, you should check your software's self-help to determine how to perform the same actions.

Symantec Endpoint Protection is the culprit; either update or remove it, and try the 1607 Win10 update again.

You either need to install a version of SEP that specifically supports Version 1607 or uninstall it and update your system, then install it again after the fact.

Saying you need to update or uninstall SEP, is a given, so I won't be submitting an answer.

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You must uninstall earlier versions of Symantec Endpoint Protection.

Symantec Endpoint Protection should automatically enable itself upon installation.

If all is well, you should see a gold shield icon in the lower right of your desktop.

You must be connected to the Internet to update Symantec Endpoint.

The Learning Fellows Program—organized by the Dartmouth Center for the Advancement of Learning (DCAL) and Educational Technologies—embeds advanced students in classes around campus.

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