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For returns with missing items, there will be a charge.Returns must be postmarked within 30 days of receiving your order.Knowing your gem or diamond preferences beforehand is exceptionally helpful, as each visit is personally tailored to you.Our ultimate goal is to provide you with the guidance and information you need to find the perfect ethical origin jewelry.With normal use and proper care, your Diamond Nexus stone should never chip, scratch or discolor. Even if you lose your Diamond Nexus stone, we will replace it for just the cost of the stone, we will do the setting for free.If there's ever a problem with your stone, we'll fix it or replace it for free. Please note that if another jeweler works on your ring, or sets a stone, this warranty will be voided.
Make shopping Last faster and easier Your browser doesn't let you enjoy all the benefits of our website.This small tradition sparked a desire to share our passion and love with others, so we decided to open up a jewelry shop and name it after the most beautiful thing I’ve ever seen.We’re so honored that from this small beginning, Jeulia Jewelry has brought such joy to thousands of customers worldwide.Please feel free to contact us using any of the methods below.For quick answers to your questions about shopping on our site or other common customer service concerns, please read our Online Shopping Assistance and Frequently Asked Questions.