My blackberry is not updating emails

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Try to duplicate the issue Validate that you understand the symptoms you are experiencing.For example, send a test email message from an area with optimal wireless coverage.A hard reset forces your phone to reload all of the normal startup applications on your phone and check for new emails.Your phone's settings aren't altered during the process.

Follow these steps to verify that the Black Berry smartphone user has a data plan: Black Berry smartphone users can use the phone, send and receive email messages, PIN messages, SMStext messages, and MMS messages.

Black Berry manufactures Black Berry mobile phones.

Until the BB10 devices, all data traffic is routed through Black Berryu2019s servers.

They can use the phone and send and receiveemail messages or use the browser with a high-speed data connection simultaneously.

Verify that the Black Berry smartphone is communicating with the Black Berry Infrastructure If you are unable to send and receive email messages, the Black Berry smartphone might not be communicating with the Black Berry® Infrastructure.

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